Question 1

What types of companies do you work with?

Accepted Answer

We work with mid-market and enterprise companies that have physical operations — hotels, clinics, offices, industrial facilities, retail chains, and remote operations. Typical projects range from $10k to $200k.

Question 2

Where do you operate?

Accepted Answer

We currently operate across Argentina, Chile, and Italy. Our team can deploy on-site anywhere in these countries and provide remote support globally.

Question 3

What makes DITAP different from other IT providers?

Accepted Answer

Most providers do only one layer — consulting, small fixes, or hardware installation. DITAP integrates everything: we think like strategists and execute like engineers. We design, build, deploy, and operate your entire infrastructure.

Question 4

Can you take over our existing infrastructure?

Accepted Answer

Yes. We start with a comprehensive assessment of your current setup, identify gaps and risks, and build a migration roadmap that minimizes disruption while improving reliability.

Question 5

Do you offer ongoing support after deployment?

Accepted Answer

Absolutely. We provide 24/7 monitoring, proactive maintenance, incident response, and SLA-backed support. Infrastructure isn't a one-time project — it needs continuous attention.

Question 6

Can you work in remote or hard-to-reach locations?

Accepted Answer

This is one of our strengths. We've deployed infrastructure in remote operations using Starlink, satellite backup, ruggedized equipment, and power systems designed for challenging environments.

MTTR