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Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the DITAP website (ditap.io), you agree to be bound by these Terms of Service in their entirety. If you do not agree to any of these terms, please do not use the website.

These terms apply to all visitors, users, and anyone who accesses the website or engages the services of DITAP (Inversiones Tecnocnomagallanes SPA).

DITAP reserves the right to refuse access to the website or services to anyone at its sole discretion.

2. Description of Services

DITAP is a technology company providing professional services across the following areas:

  • Network Infrastructure: Design, implementation, and management of enterprise networks, structured cabling, and connectivity solutions.
  • Cloud and Servers: Cloud migration, server administration, optimization, and managed hosting.
  • Security: IP video surveillance, access control systems, cybersecurity assessments, and continuous monitoring.
  • Hospitality Technology: Technology solutions for the hospitality industry including WiFi management, IPTV, captive portals, and guest network infrastructure.
  • Professional Connectivity: Enterprise-grade WiFi, dedicated links, and coverage for remote or challenging locations.
  • IT Consulting and Support: Technology consulting, system integration, process automation, digital transformation advisory, and ongoing technical support.
  • Installation Services: On-site installation, configuration, and commissioning of technology infrastructure.

    • The specific services, scope, deliverables, timelines, and conditions for each engagement are defined in individual commercial proposals and service agreements between DITAP and the client.

    3. Service Agreements and Proposals

    Contact requests submitted through the website do not constitute a contractual relationship. DITAP reserves the right to accept or decline any service request.

    Proposals:

  • Commercial proposals issued by DITAP are valid for 30 days from the date of issuance, unless otherwise specified.
  • Prices, timelines, and scope described in proposals are estimates until a formal agreement is signed by both parties.
  • Proposals are confidential and may not be shared with third parties without DITAP's written consent.

    • Service Agreements:

  • All services are governed by the specific terms outlined in the signed service agreement or statement of work (SOW).
  • In the event of a conflict between these Terms of Service and a signed service agreement, the service agreement shall prevail.

    • DITAP does not guarantee specific response times for inquiries received through the website, although our goal is to respond within 24 business hours.

    4. Payment Terms

    Payment terms for DITAP services are defined in individual service agreements and proposals. General payment conditions include:

  • Invoicing: Invoices are issued according to the schedule defined in the service agreement (e.g., milestone-based, monthly, upon completion).
  • Payment Methods: Accepted payment methods are specified in each proposal or agreement.
  • Late Payments: Overdue invoices may be subject to late payment interest as defined in the applicable agreement or as permitted by local law.
  • Deposits: DITAP may require an advance payment or deposit before commencing work, as specified in the proposal.
  • Currency: Payments are made in the currency specified in the service agreement.
  • Taxes: All prices are exclusive of applicable taxes unless explicitly stated otherwise. The client is responsible for any applicable taxes in their jurisdiction.

    • DITAP reserves the right to suspend services if payments are not received within the agreed timeframe.

    5. Intellectual Property

    All content on the DITAP website — including but not limited to text, graphics, logos, images, photographs, design, source code, software, and the DITAP brand — is the property of DITAP or its licensors and is protected by applicable intellectual property laws.

    Trademarks: DITAP and its logo are trademarks of DITAP. No license or right to use these trademarks is granted without prior written authorization.

    Work Product: Unless otherwise agreed in writing:

  • Custom work product created by DITAP for a client becomes the property of the client upon full payment.
  • DITAP retains the right to use general knowledge, skills, experience, tools, and methodologies developed or used during the engagement.
  • Pre-existing intellectual property of DITAP used in delivering services remains the property of DITAP.

    • User Content: If you submit content through the website (inquiries, project descriptions, files), you warrant that you have the right to share such content and grant DITAP a limited license to use it solely in the context of providing services.

    6. Limitation of Liability

    The website is provided "as is" and "as available." DITAP does not warrant that:

  • The website will be available without interruption or free from errors.
  • The information on the website is complete, accurate, or up to date at all times.
  • The results obtained from using the website will meet your expectations.

    • To the maximum extent permitted by applicable law:

    DITAP shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use or inability to use the website or services, including but not limited to loss of data, loss of profits, business interruption, or any other commercial damages or losses.

    Aggregate Liability: In no event shall DITAP's total aggregate liability exceed the amount paid by the client for the specific service giving rise to the claim during the twelve (12) months preceding the event.

    This limitation does not apply where applicable law does not permit the exclusion or limitation of liability.

    7. Warranty Disclaimers

    DITAP provides its services with reasonable care and skill. However, except as expressly stated in a signed service agreement:

  • DITAP makes no warranties, express or implied, regarding the website or services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • DITAP does not guarantee that any specific results will be achieved through the use of its services.
  • Information and recommendations provided on the website are for general informational purposes only and do not constitute professional advice.

    • Any warranties provided are exclusively those set forth in the applicable service agreement between DITAP and the client.

    8. Cancellation and Termination

    Website Access:

    DITAP reserves the right to restrict or terminate your access to the website at any time, without notice, for conduct that DITAP believes violates these Terms of Service or is harmful to other users, DITAP, or third parties.

    Service Cancellation:

  • Cancellation terms for contracted services are governed by the applicable service agreement.
  • In the absence of specific cancellation terms, either party may terminate a service agreement by providing 30 days' written notice.
  • Upon cancellation, the client is responsible for payment of all services rendered up to the effective date of termination.
  • DITAP will make reasonable efforts to assist with transition and handover of any deliverables upon termination.

    • Effect of Termination:

  • Provisions that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) shall continue in effect.

    • 9. Use of the Website

    You agree to use the website lawfully and in accordance with these terms. The following activities are prohibited:

  • Using the website for any illegal or unauthorized purpose.
  • Attempting to access restricted areas of the website or its systems.
  • Introducing viruses, malware, or any malicious code.
  • Reverse engineering, decompiling, or disassembling any part of the website.
  • Collecting information from other users without their consent.
  • Using the website in any manner that could damage, overload, or impair its operation.
  • Reproducing, duplicating, or copying website content for commercial purposes without authorization.

    • 10. Indemnification

    You agree to indemnify and hold harmless DITAP, its directors, employees, and collaborators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the website in violation of these terms.
  • Your infringement of intellectual property or other third-party rights.
  • Any content you submit through the website.
  • Any breach of your representations or obligations under these terms.

    • 11. Force Majeure

    DITAP shall not be liable for any failure or delay in performing its obligations under these Terms of Service or any service agreement where such failure or delay results from circumstances beyond DITAP's reasonable control, including but not limited to:

  • Natural disasters, epidemics, or pandemics.
  • War, terrorism, civil unrest, or government actions.
  • Power outages, internet or telecommunications failures.
  • Strikes, labor disputes, or supply chain disruptions.
  • Cyberattacks, including DDoS attacks or ransomware.

    • In the event of a force majeure, DITAP will make reasonable efforts to mitigate the impact and resume normal operations as soon as practicable. Affected deadlines will be extended by a period equal to the duration of the force majeure event.

    12. Governing Law and Dispute Resolution

    These Terms of Service are governed by the laws applicable based on the user's or client's location:

    For users in Argentina:

    These terms are governed by the laws of the Argentine Republic. Any dispute arising from the use of this website or the relationship between DITAP and the user shall be submitted to the competent ordinary courts of the Autonomous City of Buenos Aires, Argentina.

    For users in Chile:

    These terms are governed by the laws of the Republic of Chile. Disputes shall be submitted to the competent ordinary courts of Santiago, Chile.

    For users in Italy and the European Union:

    These terms are governed by Italian law. Disputes shall be submitted to the competent courts of the jurisdiction where DITAP's Italian operations are based. EU consumer protection regulations and GDPR protections apply in addition to these terms.

    General:

  • Before initiating legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.
  • Nothing in these terms limits your statutory rights as a consumer under applicable local law.

    • 13. Links to Third-Party Websites

    The website may contain links to third-party websites (technology providers, communication platforms, social networks). These links are provided for reference and convenience.

    DITAP does not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party websites. We recommend reviewing the terms and policies of each website you visit.

    14. Modifications to Terms

    DITAP reserves the right to modify these Terms of Service at any time. Changes become effective upon publication on the website.

    Continued use of the website after the publication of changes constitutes acceptance of the modified terms. We recommend reviewing this page periodically.

    For material changes that significantly affect your rights, we will make reasonable efforts to provide advance notice through a visible notice on the website or via email to registered users.

    15. Severability

    If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

    The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

    16. Entire Agreement

    These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and DITAP with respect to your use of the website.

    These terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

    17. Contact Information

    For questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +39 345 243 5103
  • Company: DITAP (Inversiones Tecnocnomagallanes SPA)
  • Operations: Argentina, Chile, Italy
  • Website: ditap.io
    • WhatsApp