What types of companies do you work with?

We work with mid-market and enterprise companies that have physical operations — hotels, clinics, offices, industrial facilities, retail chains, and remote operations. Typical projects range from $10k to $200k.

Where do you operate?

We currently operate across Argentina, Chile, and Italy. Our team can deploy on-site anywhere in these countries and provide remote support globally.

What makes DITAP different from other IT providers?

Most providers do only one layer — consulting, small fixes, or hardware installation. DITAP integrates everything: we think like strategists and execute like engineers. We design, build, deploy, and operate your entire infrastructure.

Can you take over our existing infrastructure?

Yes. We start with a comprehensive assessment of your current setup, identify gaps and risks, and build a migration roadmap that minimizes disruption while improving reliability.

Do you offer ongoing support after deployment?

Absolutely. We provide 24/7 monitoring, proactive maintenance, incident response, and SLA-backed support. Infrastructure isn't a one-time project — it needs continuous attention.

Can you work in remote or hard-to-reach locations?

This is one of our strengths. We've deployed infrastructure in remote operations using Starlink, satellite backup, ruggedized equipment, and power systems designed for challenging environments.

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Privacy Policy

Last updated: March 2026

1. Introduction

This Privacy Policy describes how DITAP (Inversiones Tecnocnomagallanes SPA) ("DITAP," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website at ditap.io or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website.

DITAP operates across Argentina, Chile, and Italy, and is committed to complying with applicable data protection laws in each jurisdiction, including the European Union's General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information from third-party sources.

Information You Provide Directly:

Name, email address, and phone number when you submit contact forms.

Company name, job title, and project details when requesting a consultation.

Any additional information you include in messages sent through our website.

Information Collected Automatically:

IP address, browser type, operating system, and device information.

Pages visited, time spent on pages, traffic source, and browsing behavior.

Cookie data and similar tracking technologies (see Section 6).

Information from Third Parties:

Analytics data provided by Google Analytics 4 (Measurement ID: G-N3EQR2JHQL).

Advertising interaction data provided by Facebook/Meta Pixel.

Information from social media platforms if you interact with our content.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To respond to inquiries, prepare technical proposals, manage projects, and deliver our IT infrastructure, consulting, installation, and support services.

Communication: To send responses to your requests, project updates, and, with your consent, relevant commercial information.

Analytics and Improvement: To analyze website usage and improve user experience, performance, and content.

Advertising and Remarketing: To create custom audiences and measure the effectiveness of advertising campaigns on platforms such as Meta (Facebook/Instagram) and Google Ads.

Security: To detect and prevent fraudulent or unauthorized activity.

Legal Compliance: To comply with applicable legal and regulatory obligations.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes without your express consent.

4. Legal Basis for Processing (GDPR)

For users in the European Union and Italy, we process your personal data under the following legal bases in accordance with the GDPR:

Consent: When you expressly accept the use of non-essential cookies, opt in to receive marketing communications, or authorize the collection of specific data. You may withdraw your consent at any time.

Legitimate Interest: To improve our services, ensure website security, perform usage analytics, and engage in direct marketing to existing clients.

Contractual Necessity: When processing is necessary to fulfill services you have requested or to take steps prior to entering a contract.

Legal Obligation: When we are required by law to retain or process certain data.

You may withdraw your consent at any time by contacting us at [email protected].

5. Third-Party Services and Data Sharing

We share information with the following categories of service providers, solely for the purposes described:

Provider	Purpose	Country/Region
Google Analytics 4 (G-N3EQR2JHQL)	Website traffic analysis and user behavior insights	United States
Facebook/Meta Pixel	Conversion tracking, remarketing, and audience building	United States
Vercel Analytics	Website performance monitoring and analytics	Global (CDN)
Cloudflare	DNS management, security, and performance optimization	Global (CDN)
Email service providers	Communication management	Variable

All third-party providers are subject to data processing agreements and provide adequate data protection safeguards. International data transfers are conducted under Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by the European Commission.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather usage information.

Essential Cookies (No Consent Required):

Language preference cookie (ditap-locale)

Theme preference cookie (ditap-theme)

Session cookies necessary for website functionality

Analytics Cookies (Require Consent):

Google Analytics 4: _ga, _ga_*, _gid — measure website traffic and user behavior. Retention: up to 14 months.

Marketing Cookies (Require Consent):

Facebook/Meta Pixel: _fbp, _fbc — enable ad conversion measurement and audience creation for remarketing. Retention: up to 90 days.

Managing Cookies:

You can manage your cookie preferences through the consent banner displayed on your first visit. You may also delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage Meta ad preferences at https://www.facebook.com/adpreferences.

7. International Data Transfers

DITAP operates in Argentina, Chile, and Italy. Your personal data may be transferred to and processed in countries other than your own, including the United States (where our third-party service providers such as Google and Meta are based).

For EU/Italian users: When your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs) approved by the European Commission.

Adequacy decisions where applicable (e.g., Argentina has been recognized by the EU as providing adequate data protection).

Binding Corporate Rules or other approved transfer mechanisms.

For Argentine users: Data transfers comply with the provisions of Law 25,326 on Protection of Personal Data and its regulatory decree.

For Chilean users: Data transfers comply with Law 19,628 on the Protection of Private Life.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

Contact data and inquiries: 3 years from the last interaction.

Analytics data: According to each tool's configuration (maximum 14 months for Google Analytics).

Contractual data: 5 years from the end of the contract, in compliance with legal requirements.

Marketing cookies: Up to 90 days (Meta Pixel); up to 14 months (Google Analytics).

After these retention periods, data is deleted or irreversibly anonymized.

9. Your Rights

Depending on your location and applicable law (including the GDPR for EU/Italian users, Law 25,326 for Argentine users, and Law 19,628 for Chilean users), you may have the following rights:

Access: Request a copy of the personal data we hold about you.

Rectification: Correct inaccurate or incomplete data.

Erasure: Request the deletion of your personal data ("right to be forgotten").

Restriction: Restrict the processing of your data in certain circumstances.

Portability: Receive your data in a structured, commonly used, and machine-readable format.

Objection: Object to the processing of your data, including direct marketing.

Withdrawal of Consent: Withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Lodge a Complaint: File a complaint with the relevant data protection authority in your country.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 business days.

Relevant authorities:

Italy: Garante per la protezione dei dati personali

Argentina: Agencia de Acceso a la Informacion Publica (AAIP)

Chile: Consejo para la Transparencia

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encrypted data transmission via TLS/SSL across the entire website.

Restricted access to personal data, limited to authorized personnel only.

Continuous infrastructure monitoring and threat detection.

Periodic review of security policies and procedures.

Secure hosting through Vercel with enterprise-grade security standards.

While we take all reasonable precautions, no method of data transmission or storage is 100% secure. In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

11. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18 years of age (or 16 years of age in jurisdictions where that is the applicable threshold).

If we discover that we have inadvertently collected data from a child, we will delete it immediately. If you believe we have collected personal information from a minor, please contact us at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated through a visible notice on our website.

We encourage you to review this page regularly. The date of the last update is indicated at the top of this document.

13. Contact Information

For questions about this Privacy Policy or about the processing of your personal data, please contact us:

Email: [email protected]

Phone: +39 345 243 5103

Company: DITAP (Inversiones Tecnocnomagallanes SPA)

Operations: Argentina, Chile, Italy

Website: ditap.io

If you believe that the processing of your data is not adequate, you have the right to file a complaint with the competent data protection authority in your country.