What types of companies do you work with?

We work with mid-market and enterprise companies that have physical operations — hotels, clinics, offices, industrial facilities, retail chains, and remote operations. Typical projects range from $10k to $200k.

Where do you operate?

We currently operate across Argentina, Chile, and Italy. Our team can deploy on-site anywhere in these countries and provide remote support globally.

What makes DITAP different from other IT providers?

Most providers do only one layer — consulting, small fixes, or hardware installation. DITAP integrates everything: we think like strategists and execute like engineers. We design, build, deploy, and operate your entire infrastructure.

Can you take over our existing infrastructure?

Yes. We start with a comprehensive assessment of your current setup, identify gaps and risks, and build a migration roadmap that minimizes disruption while improving reliability.

Do you offer ongoing support after deployment?

Absolutely. We provide 24/7 monitoring, proactive maintenance, incident response, and SLA-backed support. Infrastructure isn't a one-time project — it needs continuous attention.

Can you work in remote or hard-to-reach locations?

This is one of our strengths. We've deployed infrastructure in remote operations using Starlink, satellite backup, ruggedized equipment, and power systems designed for challenging environments.

How to update your contact details

Keeping contact and billing details current avoids delays in support notices and administrative processing.

What you can update

Technical contact (who receives incident and maintenance notices).
Administrative/billing contact (who receives invoices and account communications).
Billing details (legal entity name, tax address, as applicable in your country).
Phone and WhatsApp contact for urgent cases.

How to do it

Email [email protected] stating which detail you want updated and the new value. For security, if the change affects who can authorize modifications to the service (for example, a new administrative contact), confirmation may be requested from the currently registered contact.

Why keeping them current matters

Notices about scheduled maintenance, incidents, and renewals go to the registered contacts. An outdated contact (someone who no longer works at the company, for example) can mean important information reaches no one.

Still unresolved?

Write to [email protected] or WhatsApp us at +39 345 243 5103, letting us know which steps from this guide you already tried.