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Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing and using the DITAP website (ditap.io), you agree to be bound by these Terms of Service in their entirety. If you do not agree to any of these terms, please do not use the website.

These terms apply to all visitors, users, and anyone who accesses the website or engages the services of DITAP (Inversiones Tecnomagallanes SpA).

DITAP reserves the right to refuse access to the website or services to anyone at its sole discretion and without cause, to the extent permitted by applicable law.

2. Description of Services

DITAP is a technology company providing professional services across the following areas:

  • Network Infrastructure: Design, implementation, and management of enterprise networks, structured cabling, and connectivity solutions.
  • Cloud and Servers: Cloud migration, server administration, optimization, and managed hosting.
  • Security: IP video surveillance, access control systems, cybersecurity assessments, and continuous monitoring.
  • Hospitality Technology: WiFi management, IPTV, captive portals, and guest network infrastructure.
  • Professional Connectivity: Enterprise-grade WiFi, dedicated links, and remote-site coverage.
  • IT Consulting and Support: Technology consulting, system integration, automation, digital transformation advisory.
  • Installation Services: On-site installation, configuration, and commissioning.

    • Specific scope, deliverables, timelines, and conditions for each engagement are defined in individual commercial proposals and signed service agreements between DITAP and the client.

    3. Service Agreements and Proposals

    Contact requests submitted through the website do NOT constitute a contractual relationship. DITAP reserves the right to accept or decline any service request.

    Commercial Proposals:

  • Commercial proposals issued by DITAP are valid for 30 days from issuance, unless otherwise stated.
  • Prices, timelines, and scope described are estimates until a formal agreement is signed by both parties.
  • Proposals are confidential and may not be shared with third parties without DITAP's written consent.

    • Service Agreements:

  • All services are governed by the specific terms of the signed agreement or Statement of Work (SOW).
  • In the event of a conflict between these Terms and a signed agreement, the agreement shall prevail.

    • DITAP does not guarantee specific response times for inquiries received via the website, although our goal is to respond within 24 business hours.

    4. Payment Terms

    Payment terms for DITAP services are defined in individual service agreements. General conditions include:

  • Invoicing: Invoices are issued according to the schedule defined in the agreement (milestone-based, monthly, or upon completion).
  • Payment Methods: Specified in each proposal or agreement.
  • Late Payments: Overdue invoices may accrue interest at the rate stated, or, failing that, the maximum lawful rate (Argentina: BNA active rate; Chile: maximum conventional rate; Italy: legal rate in force).
  • Deposits: DITAP may require an advance payment or deposit before commencing work.
  • Currency: Payments are made in the currency specified in the agreement.
  • Taxes: Prices exclude applicable taxes. The client is responsible for taxes in their jurisdiction.
  • Withholding: When mandatory tax withholdings apply, the client will provide the corresponding certificate.

    • DITAP reserves the right to suspend services if payments are not received within the agreed timeframe, after written notice.

    5. Intellectual Property

    All content on the DITAP website — including text, graphics, logos, images, photographs, design, source code, software, and the DITAP brand — is the property of DITAP or its licensors and is protected by applicable intellectual property laws (Argentina Law 11.723, Chile Law 17.336, Italian Law 633/1941, Berne Convention).

    Trademarks: DITAP and its logo are trademarks of DITAP. No license or right to use these marks is granted without prior written authorization.

    Custom Work Product: Unless otherwise agreed:

  • Custom work product created by DITAP for a client becomes the client's property upon full payment.
  • DITAP retains the right to use general knowledge, skills, experience, tools, and methodologies developed or used during the engagement.
  • DITAP's pre-existing intellectual property used in delivering services remains DITAP's property.

    • User Content: If you submit content through the site (inquiries, project descriptions, files), you warrant that you have the right to share such content and grant DITAP a limited license to use it solely in the context of providing services.

    6. Limitation of Liability

    The website is provided "as is" and "as available." DITAP does not warrant that:

  • The website will be available without interruption or free from errors.
  • Information is complete, accurate, or up to date at all times.
  • Results obtained will meet your expectations.

    • To the maximum extent permitted by applicable law:

    DITAP shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to use of (or inability to use) the website or services, including loss of data, loss of profits, business interruption, or any other commercial damages.

    Liability Cap: In no event shall DITAP's total aggregate liability exceed the amount paid by the client for the specific service giving rise to the claim during the twelve (12) months preceding the event, or the equivalent of EUR 1,000, whichever is lower.

    This limitation does NOT apply to:

  • Damages caused by DITAP's willful misconduct or gross negligence.
  • Personal injury (life, physical integrity).
  • Hidden defects or non-waivable legal warranties.
  • Non-waivable consumer rights (Argentina Law 24.240, Chile Law 19.496, Italy D.Lgs. 206/2005 Codice del Consumo).

    • 7. Warranty Disclaimers

    DITAP provides its services with reasonable care and skill. Except as expressly stated in a signed service agreement:

  • DITAP makes no warranties, express or implied, regarding the website or services, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • DITAP does not guarantee that any specific results will be achieved.
  • Information and recommendations on the website are for general informational purposes only and do not constitute professional advice.

    • Applicable warranties are those set forth exclusively in the signed service agreement and those non-waivable by law.

    8. Cancellation and Termination

    Website Access:

    DITAP reserves the right to restrict or terminate your access at any time, without notice, for conduct that violates these Terms or is harmful to other users, DITAP, or third parties.

    Service Cancellation:

  • Cancellation terms are governed by the applicable agreement.
  • Without specific terms, either party may terminate a service agreement on 30 days' written notice.
  • Upon termination, the client is responsible for paying for all services rendered up to the effective termination date, including work in progress and commitments DITAP has assumed with third parties.
  • DITAP will make reasonable efforts to assist with transition and deliverable handover.

    • Effect of Termination:

    Provisions that by their nature should survive termination (intellectual property, limitation of liability, indemnification, governing law, confidentiality) shall continue in effect.

    9. Use of the Website

    You agree to use the website lawfully and in accordance with these terms. The following activities are prohibited:

  • Using the website for any illegal or unauthorized purpose.
  • Attempting to access restricted areas of the website or its systems.
  • Introducing viruses, malware, or any malicious code.
  • Reverse engineering, decompiling, or disassembling any part of the website.
  • Collecting information from other users without consent (unauthorized scraping).
  • Using the website in any manner that could damage, overload, or impair its operation (including DDoS attacks).
  • Reproducing, duplicating, or copying website content for commercial purposes without authorization.
  • Impersonating DITAP or any person or entity.

    • Violations may give rise to civil and/or criminal liability depending on jurisdiction.

    10. Indemnification

    You agree to indemnify and hold harmless DITAP, its directors, employees, collaborators, and providers from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the website in violation of these terms.
  • Your infringement of intellectual property or other third-party rights.
  • Any content you submit through the website.
  • Any breach of your representations or obligations under these terms.
  • Your use of content downloaded from the site in unauthorized contexts.

    • 11. Force Majeure

    DITAP shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond DITAP's reasonable control, including:

  • Natural disasters, epidemics, or pandemics.
  • War, terrorism, civil unrest, or government actions.
  • Power outages, internet or telecommunications failures.
  • Strikes, labor disputes, or supply chain disruptions.
  • Cyberattacks (DDoS, ransomware, zero-day exploits) exceeding industry-standard security measures.
  • Decisions, regulations, or sanctions by public authorities.
  • Failures or suspensions of cloud provider services (AWS, Vercel, Cloudflare, Google, Meta).

    • In case of force majeure, DITAP will make reasonable efforts to mitigate impact and resume normal operations as soon as practicable. Affected deadlines will be extended by a period equal to the duration of the event.

    12. Governing Law and Dispute Resolution

    For users in Argentina:

    These terms are governed by the laws of the Argentine Republic. Disputes shall be submitted to the Ordinary Courts of the Autonomous City of Buenos Aires, without prejudice to the consumer's right to bring action before the court of their domicile (Law 24.240 art. 36).

    For users in Chile:

    These terms are governed by the laws of the Republic of Chile. Disputes shall be submitted to the Ordinary Courts of Santiago, without prejudice to non-waivable consumer rights under Law 19.496 and the possibility of complaint before SERNAC.

    For users in Italy and the European Union:

    These terms are governed by Italian law. Disputes shall be submitted to the courts competent at DITAP's Italian forum. For EU-resident consumers, the protections of the Italian Consumer Code (D.Lgs. 206/2005), EU Directive 2011/83/EU prevail, along with the right to bring action before the consumer's home court.

    General:

  • Before initiating legal proceedings, the parties will attempt to resolve disputes through good-faith negotiation for at least 30 days.
  • For EU consumers, the European Commission provides the ODR platform: [ec.europa.eu/consumers/odr](https://ec.europa.eu/consumers/odr).
  • Nothing in these terms limits your non-waivable statutory rights as a consumer.

    • 13. Links to Third-Party Websites

    The website may contain links to third-party websites (technology providers, communication platforms, social networks). These links are provided for reference and convenience.

    DITAP does not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party websites. We recommend reviewing the terms and policies of each website you visit.

    DITAP is not responsible for the availability or operation of third-party services (Meta, Google, Vercel, AWS, Cloudflare) nor for changes to their terms that may affect service delivery.

    14. Modifications to Terms

    DITAP reserves the right to modify these Terms at any time. Changes become effective upon publication on the website.

    Continued use of the website after publication of changes constitutes acceptance of the modified terms. We recommend reviewing this page periodically.

    For material changes that significantly affect your rights, we will make reasonable efforts to provide advance notice via visible notice on the website or via email to registered users at least 15 days in advance.

    15. Severability

    If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

    The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

    16. Entire Agreement

    These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and DITAP regarding your use of the website.

    These terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

    17. Contact Information

    For questions about these Terms:

  • Email: [email protected]
  • Legal email: [email protected]
  • Phone: +39 345 243 5103
  • Company: DITAP (Inversiones Tecnomagallanes SpA)
  • Operations: Argentina, Chile, Italy
  • Website: ditap.io